Shipping policy
Free shipping
- Kutol 64041 Health Guard Foaming Antibacterial Moisture Wash (case of 6 refills) ships free, any number of cases.
- ZAPS IT™ 1-gallon ships free.
- Any order of $500 or more ships free.
Other orders
Shipping is shown at checkout before you pay. You can choose UPS Ground or a flat ground rate (from $20 for a one-case order), whichever works best for you.
When your order ships
Orders placed by 2:00 PM Central, Monday through Friday, usually ship the same business day. Orders placed later, or on weekends and holidays, usually ship the next business day. We ship by ground carrier from Missouri City, Texas. Ground transit is typically 1–5 business days in the contiguous U.S. You will receive tracking by email when your order ships.
Where we ship
We ship to addresses in the United States. Some registered products can only be shipped to states where they are registered (for example, Biocide Plus: Texas, Minnesota and Ohio). If your order includes one of these, we will contact you before it ships.
Questions or damaged deliveries
Call 800-835-9501 or email support@carelabs.com with your order number.